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Old Feb 11, 2024 | 7:07 pm
  #10  
rhwbullhead
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20 Years on Site
 
Join Date: Oct 2004
Location: Greater Chicagoland Area
Programs: frontier Elite, Hertz PC
Posts: 1,802
Originally Posted by rhwbullhead
I posted in a thread about how I got switched out of exit row and given a regular seat at boarding. The status and redeemable miles never posted. My theory is that customer service giving me compensation redeemable miles screwed up the posting of the regular redeemable and status miles.

The latest response was that I didn't board flight?! I sure did board it.
So that idiot that wrote that response never replied. I created a new ticket and they closed it saying I had a pending complaint that was being handled by that agent that claims I didn't board the flight... How long am I supposed to wait for a response?

First time I'm really getting fed up with them and it's over a stupid mileage credit. I. Thinking I should have waited to complain about that exit row downgrade. I think the agent adding the compensation miles messed up the normal flight posting for status and redeemable, or their computer does show I didn't board somehow after the agent changed my seat and gave me a new boarding pass.
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