Originally Posted by
Viajero Millero
Thanks for the info. This worked perfectly.
Was on the phone for two hours as they repriced it, but the call dropped. Was worried about them being able to reach me to pay the $125 but ended up getting the reissued ticket srraight to my email about 12 hours later.
With the changes, the email said I had a $475 balance in my favor. They took $125 from that and returned the rest to the original payment form.
Pretty happy with the outcome.
Thanks for the update, and I'm glad it worked out for you.
I'm feeling a little foolish though, because when I said "you get no refund for the downgrade from 4 to 3 continents" I was thinking only of the difference between the 4-continent base fare and the 3-continent base fare. And I totally forgot about your entitlement to be refunded the taxes and surcharges for the flights you would no longer be taking.
