Aircraft swap from Qsuite but CS don’t see it
I’ve noticed that QR273 12 MAR has changed from Qsuite to 2-2-2 on the seat map. I got no email confirmation of the change so rang CS to see if I could change to another Qsuite flight.
CS refused to change it as their systems don’t show this change. They advise to callback in 3 days to see if back office had updated.
It’s been 2 weeks since I’ve noticed it. Any ideas? Have you seen this before?