Originally Posted by
AuntKathy4
I made reservations at Residence Inn in Arizona. Tried to use my points. Error I received "No redemption rate available." This has never happened to me in the past. In addition, pay four days and receive one free using points didn't come up. I made my long term reservation but received no consideration for being a long time member. Am I doing something wrong?
what dates? marriott allows the hotel to make a certain # of rooms available for redemption so quite possibly the hotel sold out of rooms made available for redemption?