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Thread: AC Call Centre Glitch (won't recognize inputs from certain cell phones)
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Old Feb 8, 2024 | 1:28 am
  #14  
CdnFlier
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Originally Posted by Changeup2000
I always find it easier to email the concierge team. I am also not really a big fan of talking with phone agent and being on hold forever (unfortunately it now becomes the norm that for any complicate issues (aka, you cannot do it online) the agent will put you on hold for an hour).
I've noticed this as well lately. Whenever they need to talk to ticketing or check with anyone, it becomes an hour very quickly. That never used to take that long except in extreme/rare circumstances really.
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