Originally Posted by
Stranger
pressing a number of the keypad leads to no reaction, their system repeats the menu, still does not get my answer, and finally says that without an answer the cannot continue. For that answer, pressing the keypad is the only option, no option of sying the answer.
I cannot believe nobody else has the issue?
from time to time, AC's phone menus don't recognize my Pixel 6 or 7 phone's DTMF inputs.
A variety of enabling or disabling wifi calling, setting it to use carrier only vs data, or simply turning speakerphone on or off often resolves.
//sadly old enough to remember "if you're calling from a rotary phone please stay on the line"