Originally Posted by
tenn_ace
Wasn’t there just a case won by an Australian guy against Qatar who changes their aircraft frequently and downgrades from a suite to an old business class product… But to answer your question, you may have a case if you prove BA downgraded your travel experience to a level which they market at a lower price. That shouldn’t be too difficult…
Quoting myself, but I think you're referring to the case against Emirates.
Originally Posted by
c1223
The difference for EK was mainly that it wasn't a one-off/infrequent change. EK operated a worse cabin (with angled rather than flat beds) on a route that they advertised prominently with their flagship business product. I think BA would get away with the change away from Club Suites based on operational requirements/airframe swaps as they aren't advertising as Club Suite and only operating as old CW which is essentially what EK did do.