Originally Posted by
cyborg
Secret Shoppers flying in front cabin; could explain some of those last minute mystery downgrades experienced from time to time.
Cheers,
-Cyborg
what are the logistics to having “secret shoppers” in revenue seats to observe all these outrageous fa incidents ( hogging up a coveted FT fc seat), routing them back to their home base or paying for an overnight hotel ?
Originally Posted by
st530
Well it won't be from their fellow FAs. I had an interesting chat on Monday night with a UA FA who said there are "blacklists" of FAs who rat on other FAs for not doing their jobs, which includes tire-slashing of the rats. I asked if management knows of and does anything about this, and the response was yes and no, respectively. The fish rots from the head down.
don’t believe everything you hear
Originally Posted by
IAH-OIL-TRASH
Wait a second - are you saying you never take or make personal calls or messages at work? Everybody does. I think the policy is a bit overboard, but I guess the best (only) way to monitor is restrict to breaks. I don't know how the breaks work, but maybe they can move to shorter, more frequent breaks?
breaks are required on any flights 8 hrs plus, usually 2 breaks. Half the crew goes to the bunks or crew rest seats while the other half mans the flights & then vice versa. Thats when personal cell phone use would be officially allowed.
Reading books or magazines on the jumpseat used to be illegal before ULH 10/15/20 hr flts became normal. Lots of downtime for fa’s Smartphones are here to stay.
Using phones during critical phases of flight (taxi, take off/landing) is def no bueno.