FlyerTalk Forums - View Single Post - Memo to UA FAs: Don't use your phones with customers onboard the aircraft
Old Jan 27, 2024 | 6:01 am
  #31  
eng3
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Originally Posted by Baze
What always gets me is seeing a flight attendant on their phones right after the announcement that phones must be in airplane mode.
Phones are still functional while in airplane mode. (Maybe People magazine is pre-downloaded)
They could be on WIFI
They could be using the UA provided phone (ie. looking up the text to read out on the PA, organizing meal orders, looking up 1K/GS MM to recognize, etc)

Originally Posted by Repooc17
Lol

​​​​​Assume long chit chats in the galley no problemo? I have witnessed first hand many occasions FAs with loud conversations, laughs, etc, and ended up having to rush to their seats (for takeoffs), or rush to perform checks just before final approach.
...
I still see this all the time even after making a big deal about preparing the cabin earlier for safety.

Though I care far more about the loud chitchat on longhaul flights in the middle of the night when you're trying to sleep. I remember a seatmate complaining about this, and I suggestion that she write in if it bother her. Shortly after and FA who overheard us said joking said something like "We have to laugh on these long flights otherwise we'll go crazy".


Anyways, regarding the policy, in practice, I think there are only two ways an FA will get in trouble. A random customer report or another coworker. If an FA wants to use their personal device, the least they should do is to to make sure they are not in direct view of a customer. As for the later, unless another employee has a pre-existing issue with them, I doubt they will get reported unless it is excessive and affecting performance.


As for being distracted to the point of not noticing the door is still armed, I'd be curious if this has actually happened.
I recall being on a Navy ship once coming into a port. I was standing outside getting some fresh air next to people manning 50cals. Each person had one hand on the gun, the other hand on their cell phone as they are finally getting a cell signal. Now I call that distracting.

Last edited by eng3; Jan 27, 2024 at 6:26 am
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