Originally Posted by
on.the.bowery
What a nightmare ! The two NEV4 birds are really loose like old dogs at the moment.
I believe I have heard someone telling me before they were able to change flight when they learned the flight was going to be operated on this old cabin. But the member was AF Platinum / ULTI and it was done via the Platinum Service Line.
Agree. If I were the OP I'd call and complain bitterly (but tactfully) about being switched to a leisure config. Even if there's no convenient alternative flight, they need to hear about it.