Stayed here for a very frustrating one night over the weekend, having booked one of the renovated Siganture Palm suites, which was being sold as some kind of an "elevated experience". Well, the check-in process which took 45 minutes and involved going to three different check-in receptions certainly did not feel very elevated (and the rest of the stay never got any better).

Room was nicely renovated, but I will not return for the foreseeable future due to the awful service. It was very unusual to experience the kind of service in Dubai where the staff ignore you, treat you like an inconvenience and are just so miserable - seems to be a pervasive thing presumably flowing down from the management.