Originally Posted by
schistosomiasis
United cancelled my AKL LAX flight for Jan 15. Booked Polaris with points. Air NZ has a AKL SFO flight with 17 biz class seats but UA refuses to book me in biz or premium Econ, only economy. No status. Is this par for the course?!? What type of compensation can I expect for downgrade to economy? I’m heading back to PHX.
My other option is to book premium Econ on AA for 72K miles and cancel United. I’d get my points back but what else to expect? How else to handle this, they’ve put me on hold for like 45 minutes and it’s painful….
UA has to rebook in Business class - but you may not like their option - if you want a different option but they say "Sure - but economy only" and you say "Fine" at that point it was VOLUNTARY and you are owed nothing - so be careful what you ask for and agree to.