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Thread: UA cancels/MX my award flight,refuses to book another airline in biz (eventually did)
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Old Jan 14, 2024 | 11:19 am
  #13  
fly2nrt
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Originally Posted by narvik
Would be nice if United (and other airlines) rebooked on OAL in J in these situations, but "scam"?
Yes... airlines get away with nonsense that anywhere else in the real world would be looked at as a "scam."

Imagine for a moment you booked a luxury SUV airport transfer and the company called you up a day or so before and told you "the luxury SUV is broken, we're sending you a Toyota Corolla the following day."
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