Originally Posted by
Pi7473000
This is another example of why we need a customer bill of rights for airline travel.
Yeah, EU 261 for the US would be nice.
If next day was available on UA in Polaris, I think that's reasonable. I would have pushed for NZ J too, though - I don't blame the OP. Isn't AKL-SFO a JV route for NZ/UA?