FlyerTalk Forums - View Single Post - JetBlue "Move to Mint" Certificate Thread
Old Jan 10, 2024 | 10:56 am
  #198  
Billy Mumphrey
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Sep 2011
Programs: Delta DM, Hyatt Globalist
Posts: 1,515
Originally Posted by nenbeely
I'd really like to know the answer to this question too. If anybody out there goes through this, please let us know! It is not explicitly discussed in any of the terms/FAQ that I can find.
Same here. The wording on the website dances around this but doesn't address directly. The first sentence below says you'll lose the certs if you don't cancel before the flight (implying you will get them back if you do cancel beforehand?). The second sentence could be read to mean that only certs associated with flight cancellations or substituted equipment will be returned.

Customers who have used Move to Mint certificate(s) who no-show for the flight without canceling the booking before the time of departure will forfeit the certificate(s) and applicable taxes, except where prohibited by law. Certificates and applicable additional taxes will be recredited to customers who have used Move to Mint certificate(s) if the flight is canceled or operated by substituted equipment on which Mint is not available.
Billy Mumphrey is offline