Originally Posted by
Acid
Waiting on renewal since 9 months. Entered at JFK this week and GE machine snapped pic, went ahead and officer told me he does not have me - had to be processed manually. GE is still active, renewal is pending.
Officer to who processed manually said everything checks out, not sure what the issue is with global entry. Has anyone else had trouble with the new machines with a renewal pending?
I had issues with GE machine not working for me even after a successful renewal, so this might just be JFK issues or a temporary issue - like you, the officer just told me my GE is fine and I should continue using it.