Originally Posted by
Kvarko
What form should that thread take?
In the meantime, can anyone tell me where to find the detailed rules (/ case law / personal experiences) on assistance/compensation in the case of to-EU travel? I can think of about a million corner cases, e.g.:
- Operating airline was an EU airline, but marketing airline wasn't, or vice-versa
- First leg was operated by a non-EU airline, second leg was operated by an EU airline
- ... and problem happened on first leg
- ... or problem happened on second leg
- ... or problem happened in transit
- First leg was to-EU and second leg was from-EU-to-not-EU (e.g. USA-EU-UK trip; single ticket)
If you are looking for case law and detailed rules/analysis, I would suggest that FlyerTalk isn't the appropriate forum -- beyond perhaps recommending a legal firm or entity (like AirHelp) to assist you in your claims.
For the other bullets -- I still think that the airline forums are the best place to find answers to that question. If I fly on RDU - CDG - VIE on a DL ticket but AF metal, the first place I'm looking for an answer to EU261 questions is on the DL forum, seeing what others experienced and who they had to claim with (DL or AF) for delays/cancellations/etc. A general forum would still conclude that you need to go take it up with the airline which puts you back to the airline-specific EU261 threads for insight in who and how to approach an EU261 issue