Originally Posted by bob12403

Upper right corner of the dashboard page. Account>Help>Contact Us. Just tell them the time and date that you attempted the survey, and give them a brief description of the subject matter, and if possible the number of points the survey was worth. They can access your history and determine what survey you're referring to.

Originally Posted by Happy

There is a Help button in the drop down menu. Inside the Help area, you will find the Contact Us online form. You choose the area which you need to contact them. I usually choose Survey / Technical Difficulty something like that. In the online form I described what survey I was doing and then got kicked out after 3/4 completed, or at the last screens starting wit demographic questions, etc etc. Then I request them to manually post the prorate credit accordingly. They have never failed to respond within a day. Do this immediately after you were kicked out of the survey.