Originally Posted by
TravelinSperry
Who do you complain to? Is there an email? How do you tell them which survey it was? Just happened to me on an 18 min survey and it was totally complete when it said "this survey is closed" and no points were awarded. I'd complain... but how?
Upper right corner of the dashboard page. Account>Help>Contact Us. Just tell them the time and date that you attempted the survey, and give them a brief description of the subject matter, and if possible the number of points the survey was worth. They can access your history and determine what survey you're referring to.