Reached out via the email contact form... they responded asking for confirmation of the contact info I already provided by the form (which they seem to always do...). But I did that and a couple days later my status is showing again.
We'll see if I can maintain my status going forward. I've been a loyal Frontier flyer but also chase low fares. 10k should be easy but unsure about 20k and whether maintaining 10k is attractive enough to keep me loyal. Forget 50k ever happening again.