FlyerTalk Forums - View Single Post - Sixt Guaranteed Model - How exactly does it work?
Thread: Sixt Guaranteed Model - How exactly does it work?
View Single Post
Old Jan 5, 2024 | 10:29 am
  #2  
TravelinSperry
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
Posts: 6,174
Originally Posted by francong
First time renting at Sixt with a Guaranteed Model. At first I thought it would be as easy as "You book that guaranteed model, you get that guaranteed model"

So ... I wanted to rent a car in Miami/Intercon. Hotel and saw this on Sixt website


After placing the order the E-mail also showed "Guaranteed Model" (In German)


Checking the booking again from account, it became an "or similar | Sedan (XCAR)"


I sent a E-mail to Sixt regard to this and got the following reply:


Which completely changed my understanding of "Guaranteed Model". Is it a common practice? Or did I miss the point of Guaranteed Model?
Generally speaking car rental companies do not guarantee models, but rather car classes. You're lucky when they even do that. As to Sixt, it is weird as they appear to offer a guarantee of a specific model. It does appear they allow you to get the model, if you do a variety of things 30 minutes prior AND if they still have that model sitting on their lot 30 minutes prior. Which is a big if from my experience. What ever happened with your rental. Did you get the car you wanted?
TravelinSperry is offline  
Reply