FlyerTalk Forums - View Single Post - 2024 Elite Packages Arriving [75K packages may be sent in error]
Old Dec 31, 2023 | 11:03 am
  #46  
RatherBeInYOW
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Originally Posted by billdokes
It probably depends on how many people are involved, but honoring their mistake would be the right thing to do for those people and the best way for them to save face.
I suspect they'll do whatever is cheaper, which will depend on the number they screwed up before they realized it ... but I suspect what is cheaper is sending an email saying "oops" and then mailing out new packages as applicable.
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