Originally Posted by
surfercats
My husband renewed his Global pass about 3 - 4 months ago. Still processing. In the meantime he renewed his passport and got the new one within 4 weeks. We updated his Global Pass renewal site with the new Passport info when he got the new passport. Still nothing. I renewed my Global pass last month and got my renewal approved within 24 hours. New Global Pass card arrived with 10 days. So - I am very confused and not sure what to do. My husband used the contact on the GP site and got an auto response saying it could be up to 12 months to receive a renewal?????
Any advice?
Unfortunately, this is very common. Take a look at some of the posts upthread and you'll see many people reporting that theirs took 12-13 months to process. My husband and I have the same experience that you do. My husband applied for renewal in March, 2023, and his is still processing. I applied in November, 2023, and mine was approved within 48 hours.
The good news is that your husband's membership is automatically extended for 12 months past its expiration date as long as he applied for renewal before it expired. At this point there is nothing for you to do. You'll just have to wait until it's processed.