FlyerTalk Forums - View Single Post - Business Extra ("ExtrAA") Program (master thread)

Dec 28, 2023 | 10:18 am

#2042

Antarius

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Join Date: Aug 2012

Location: KHOU/KIAH

Programs: AA EXP | Marriott LT Plat | Hyatt Explorist

Posts: 13,277

Quote:

Originally Posted by txpenny

Me as well. And I have no idea how to get support.

I have a business with four travelers. I have a business Citi card in the name of that same business. I exceed the spend threshold, although with the business card, I believe both the spend threshold and the employee levels are waived. The only thing I can think of that might be causing my failure is lack of an email address that matches the company name?

I have an email. Then again, my corporation has a : in the name, the IRS/EIN has it as a space (no special characters), so maybe that's tripping it up.

I'm leaning Occam's Razor - sucky AA IT

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