FlyerTalk Forums - View Single Post - Award Cancellation / Miles Refund Help
View Single Post
Old Dec 24, 2023 | 4:09 am
  #4  
percysmith
Ambassador, Hong Kong and Macau
Community Builder
Community Influencer
All eyes on you!
15 Years on Site
 
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 22,038
Originally Posted by maestro1981
Dear Flyertalkers,

Same topic but different question:

I called CX several times and receive a different answer each time. I have an award booking purchased with CX Asia Miles (flight on BA metal). How close to the flight departure can I cancel (if needed)? I've received several different answers from CX including: anytime before flight departure time, at the latest 24 hours before departure, at the latest 3 hours before departure and in one case, before the ticket validity expires (which is one month AFTER the flight departure ). So, I am very confused!!

Would love to get some advice here! )) I trust you all more than CX phone staff!

Many thanks!!
if voluntary cancel and willing to pay us$120 fee, up to 365 days after ticket issue. No additional a penalty for no show
percysmith is offline