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Old Dec 20, 2023 | 12:01 pm
  #161  
Ben Lipsey
Flying Blue Director
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15 Years on Site
 
Join Date: Jul 2006
Location: CDG/AMS
Posts: 1,983
Originally Posted by Warriorconcept
Do you have suggested wording that will make customer service's life easier? Ie:

" hello, i transfered W points from Z Bank to flyingblue on 12/15/23 to book record locator XXXX and record locator YYYY for a mistake promo fair that was canceled . I am reaching out to request the points be transferred back to Z bank"
that should work
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