Originally Posted by ajcopley

Can someone confirm my understanding of the AC Wallet vs. a future travel credit please?

I have two one-way trips that I'm about to cancel. Four passengers.

For the first one-way flight, these are my options:
future travel credit: 1754.24 (approx 438 pp)
AC wallet: 1334.24 (approx 333 pp)

For the second one-way flight, these are my options:
Future travel credit: 2290.44 (approx 575 pp)
AC wallet: 1742.44 (approx 435 pp)

As it was explained to me just now by an AC agent:

• future travel credit will be subject to change fee when I go to use it for a new booking. Assuming all four of us are flying on this future reservation, that will be $400 in change fees. And each future travel credit is non-transferable and can only be used for the named passenger (since it's still the same booking code)
• AC wallet already has the change fee deducted. AC wallet, even though applied to each passenger (so in this case, each passenger will have approx 768 in their wallet), that amount IS transferable to a different passenger.

In my case, the total future travel credit is $4,044. The total for AC wallet is $3,076. About a $1000 difference. Subtract the $400 in change fees, and we're still looking at about a $600 difference between the two. So if my understanding is correct, I'm paying about $600 for the flexibility of being able to use the AC wallet funds for any passenger. Am I right?