I have a TSU confirmed reservation that was redeemed 3 months ago via MHC and notes made that I can see, however the TSU hasn’t been subtracted for my reservation.
The reservation is coming up next week it’s a points reservation and now the property has no Standard Suites available for our stay dates.
If for some reason the TSU didn’t get confirmed by the hotel what do you do? I mean there’s none available so even if they wanted to correct it now can’t do anything even if I contacted the hotel directly since there’s none available.
Just wondering if there’s a reason the TSU wouldn’t be showing as redeemed as all my other TSU bookings show as redeemed the moment they’re applied.
