FlyerTalk Forums - View Single Post - Bizarre: Received $100 cash comp, asked to return it, banned from property!
Old Dec 15, 2023 | 8:40 am
  #17  
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Originally Posted by Shecky
But the T&C indicate these things must be offered "on arrival" -- and that did not happen.
Nowhere in the T&C do I see that the lounge access/alternative needs to be offered on arrival. I only see that language with regard to the welcome gift, which was points due to the mobile check-in and decision not to ask for a change upon arrival.
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