Originally Posted by
vegasbased
Thanks jsloan for the quick reply!
HX doesn’t have a US phone number, but I was able to reach someone through their chat function. Long story short, she told me that because I have a 016 ticket, I have to wait till check in to get a seat. I’m kind of surprised by this, but at least it’s a short flight.
Originally Posted by
alwaysxoxo
Tickets were purchased directly through Air Canada. I have seats reserved already for the NRT-YYZ flight, and will likely check in through the app for that flight directly. I’ll try to call HX and ask for clarification on check in with them for their flight ! Thanks again !
Was this ever resolved? Same thing with me, booked United and received a 016 ticket number prefix, the flight includes some "Air China" segments which is actually Hong Kong airlines. They tell me the only way to do it without paying extra $$$ is to visit the Airport counter. That will be quite an adventure since I'm near LAX and I'm not 100% sure if they'll actually do this before the check-in window