Hi all!
Never flown SAS before, so sorry for the simple questions, but had a few questions about schedule changes and ease of changing flights. Basically, my wife and I were booked in SAS Plus ORD-ARN-LHR. (leaving 5/11, arriving 5/12) Just got notified that ORD-ARN is canceled, and they rebooked us on ORD-CPH-ARN-LHR, leaving a day earlier with a 24hr layover in ARN! (Leaving 5/10, still arriving 5/12). Return CPH-ORD is intact for now.
Obviously, we would rather leave either on 5/10 and arrive 5/11 or leave 5/11 and arrive 5/12. I assume we can only do ORD-CPH-LHR? Would they route us on partners?
Any advice on how flexible they are when they schedule change in advance? Or just dealing with SAS in general? How long do I have to decide I which routing I want? I'm used to dealing with DL/AA for schedule changes and it's really easy and I can wait as long as I want before making a free change. I really do not want to do 2 stops on the way out, and I'd prefer not to take a refund since the price was excellent on this itinerary.
Thank you