Originally Posted by
woodenshoe101
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I hope you're writing in for better compensation. 10k miles is a courtesy gesture but not close to value lost on a paid D1 ticket for a 6-7 hour flight.
Agreed. Those miles are $100 value - nowhere near enough for broken/inop seat. I wonder if the AVOD even worked or was that out too?
Odds are there were open seats that non-revs got upgraded to at the gate as well... if that was the case, you should've been moved to one of those seats and the nrsa put in the broken seats.