Originally Posted by
carlosiah
After upgrading a Copa flight with United Pluspoints, I don't have access to the reservation anymore on Copa.com.
I get the following message:
"It seems like your reservation needs to be reviewed by a service agent. Please contact our Call Center for assistance."
I called Copa and all their agents can say is that the reservation has not been synced yet and that I need to wait, I have been waiting for almost 10 days and nothing, I am worried this won't get fixed before my flight. How will I make check-in or choose my seats?
Any solution?
I just upgraded as well on a Copa-issued ticket, as see the same message. Ugh. Will try calling Copa to fix it.
Edit: Quick fix by Copa. Cant believe was able to use pluspoints to upgrade basic economy
Last edited by rankourabu; Dec 11, 2023 at 5:39 pm