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Thread: Help needed: Status Points for Cathay Code and Swiss Metal flight
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Old Dec 9, 2023 | 12:26 am
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300D
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Join Date: Nov 2005
Programs: NWA Plat
Posts: 197
Help needed: Status Points for Cathay Code and Swiss Metal flight
I took a Cathay-coded and Swiss-operated flight between HKG and ZRH a few months back. When I requested missing mileage for the biz class manually, customer service gave me the correct flight mileage but 0 status points.

The services team replied that only Cathay Cathay-operated flights can earn status points which seems wrong to me. My understanding is as long as it's CX coded on 160 ticket stock, we can earn status points.

I tried to look up terms and conditions on CX website but had no luck. Does anyone has a hit where I can find terms for the status points on codeshare flight?

Thanks.
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