I purchased miles in 2023 Nov 28 and booked a flight with it in the same day. But after that the payment never happened and my account got blocked. So I sent a email to their help center and revived a additional email to send my ID card. I've send it as soon as I received the email and now over 2days have passed and my account is still blocked. Now the original tickets I tried to book are gone. When will they Un block my account. It's like my 5th day with lifemiles and I had enough of this inconvenience