FlyerTalk Forums - View Single Post - 2023 Aeroplan Elite Status Benefits
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Old Nov 30, 2023 | 6:39 pm
  #755  
FOTA
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Join Date: Apr 2022
Programs: AC SE | *A Gold
Posts: 17
Are flight cancellation fees are waived for Super Elite members on cash-paid tickets, or only Aeroplan redemptions? I thought it was only the latter, based on the phrasing of "Complimentary changes and cancellations with Aeroplan flight rewards. Book with peace of mind. You can request a refund or change to Aeroplan flight reward bookings with no fee. These fee waivers apply to flight rewards redeemed from your own account" in the described SE benefits, but a call centre agent told me that ANY booking, cash or points, has cancellation fees waived until 2h before the flight for SE members. A different call centre agent, of course, told me that's not the case, and cancellation fees are determined by your booking class parameters, just like any other non-SE member.

This seems like a question people here would be more informed about, so if you know, let me know thanks.
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