Join Date: Dec 2003
Location: Redondo Beach, CA USA
Programs: UA 1KMM, Bonvoy LTE+A, HH D, Nat'l EE, Hertz Plat, Avis PC
Posts: 3,720
I don't see this changing anything at all. The good FAs will still be good FAs, and will continue to provide excellent service. The lazy FAs will still be lazy FAs, only now they have a policy to point at to justify some of their laziness.