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Thread: UA initiates Account Security Update (Security Q&A authentication added 2016)
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Old Nov 17, 2023, 12:32 pm
  #644  
dmurphynj
 
Join Date: Aug 2010
Location: Morris County, NJ
Programs: UA 1K/*G, Avis Pres, Marriott Plat
Posts: 2,305
Originally Posted by DCEsquire
I just wrestled control of my United account from some hackers in China. Pretty scary actually.

Got an email from United that my account had been updated. I couldn't log in on my laptop b/c the security questions had been changed. Managed to log into my mobile app and change the password. Saw they had changed my address to China. Fortunately reset the secuirty questions and nothing had been taken out of my account yet.

There is some mention in the site that you can enable 2 factor authentication - but I can't seem to locate how to turn this on.

I was so annoyed by Marriot's default 2 factor authentication - now I can't imagine not having 2 factor enabled. Time to update all of my passwords. Gosh.
Yikes! That's some scary stuff.

A true password manager (ala 1Password or whatever your preferred tool is) + completely randomized passwords + two-factor authentication is key. So glad you were able to wrestle control back from the bad guys - sadly that stuff happens WAY too often.

I do prefer non-SMS based TFA which is what irks me about Marriott, but otherwise agree - it's a good idea.
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