Ah, while I think most appreciate the recognition and small talk, there's probably a minority who would rather just dispense with it. It's fine in F, but kind of awkward in J or Y, in my view. I think CX has gotten the message, and now only drop for a simple greeting rather than engage in small talk, which is perfect. I am however impressed they or anyone remember my name, which I've always found unusual where I'm from.

By the way, nothing wrong with enjoying small talk, I just never developed the talent to converse easily with those with whom I'm not familiar or acquainted.