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Thread: Consolidated "Hertz Website Issues" Thread
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Old Nov 11, 2023 | 3:07 pm
  #78  
TravelinSperry
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Join Date: Feb 2013
Location: Miami, FL
Programs: UA 1MM, AA Plat, Marriott LT Titanium, Hyatt Glob, IHG ♢ Amb, Hilton ♢, Hertz Pres
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Originally Posted by lindros2
I found that the issue was related to a problem with IMPERVA/INCAPSULA (security service that Hertz uses).
Basically your computer/IP address was temporarily blacklisted.
The "broken" loading module is when your username/PW get passed to Hertz, but first checked to see if you're a bot.

Interestingly, only Hertz Saudi Arabia properly details it:
https://sa.hertz.com/rentacar/manage-cookies
you nailed it! I used my VPN to log on and it worked well. For some unknown reason Hertz has blocked the hotels IP address. Weird that, but at least now I know a fix whenever it occurs again. Thanks!
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