Originally Posted by
TravelinSperry
Agreed, with a caveat. I find that only some chains are instantly discounted via OTAs (Hilton and IHG for example) while others offer identical rates when booking direct (Marriott and Hyatt for example).
I would think just the opposite for Hyatt. They are particularly poor at it and let OTA's undercut their direct rates all the time. Booking.com (sometime only via app, not via web site), hotels.com, TUI, Trip.com app (might sometimes have to switch language to Spanish), etc.
It's too bad that (at least since C19), Hyatt is declining most BRG claims with the usual lame excuses.