Originally Posted by
fastflyer
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2) The "receipt" that is printable online (from the AA website) is not always the "perfected" version. The single-page receipt showing in a large text box: the full itinerary, ticket number, ticketing class (including fare basis -- often useful) AND price breakout is only sometimes available. I cannot discern any rhyme nor reason why some tickets are "eligible" for the single-page synopsis and others just render a 4- or 5-page spiel of whatever the website is showing, often missing important data like ticket number. NB -- I greatly prefer the single-page summary LOL. Why the crapshoot?
This second item varies from reservation to reservation. If the reservation has a link at the bottom of the webpage that states "Print itinerary and receipt" then the correct (full) information is displayed on a single, clearly designed page. If the link states Print Itinerary only, then the four- or five-page, rambling and unformatted HTML print of the webpage is instead offered.
Frustrating!