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Old Oct 29, 2023 | 1:51 pm
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ani90
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Originally Posted by luv2fly1st
This is really bad karma....
On UA 98 traveling in J, I observed that several FAs were almost running up and down the aisles fast enough to create a "whoosh" every time they passed my seat.
Mid-flight fast asleep in 10A on a 789, I was jarred awake by a sharp pain on my right leg.
The FA who bumped my leg turned around to apologize and carried on towards the front.
When woke up a hour later, I realized my shin had a 2" cut that was still bleeding, the leg was severely swollen and my glasses were missing.
I spoke to my cabin's FA, showed her the cut and asked for the lead FA to identify which crew member hit my right leg.
It turned out that it was the lead FA herself who hit my right leg and jammed it against the metal divider separating my footrest from the aisle.
She was very apologetic, wanted to page a doctor, and did file an incident report.
I had to ice my leg for the remaining 8 hours of flight.
I was asked by United to remain on board after landing while they debated whether a medical team should be called.
The glasses were later found bent and scratched and obviously had been stepped on.
NO, MY LEG WAS NOT extended into the aisle per the FA's own statement.
This happened the cabin lights had been dimmed for the night.
United then decided no medical team was going to be called on and asked to deplane on my own steam without any medical evaluation.
Of course they offered by 7500 miles.
So I now have a bruised right leg and a 2" cut and 7500 miles.
I would like helpful advice on what actions I could to take next and what (if any) comp I should ask from United.
Thanks in advance. Yes, it was an accident but I am the person who will suffer for at least a week.
If making a claim i think best to stick to the incontrovertible facts of the injury and avoid distractions, embellishments or commentary. I dont think FAs running up and down the aisle (which is what FAs do) or the broken glasses has anything to do with the injury. Also, from a medical perspective it is almost impossible for a limb to be severely swollen within an hour of injury. If you stick to that claim it will be very easy to have a medical expert argue successfully that there was something already wrong with your leg before the injury happened and that the impact and distress you faced was because of this preexisting problem, as otherwise an injury of the sort described would not have had such effect.
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