Originally Posted by
luv2fly1st
I would like helpful advice on what actions I could to take next and what (if any) comp I should ask from United.
If you'll be satisfied with another hundred or so of ETC comp, write in to CS and express how aggrieved you are still. You can get the miles converted to ETC too.
From my read of your post though, that doesn't seem like it would be satisfactory to you. So if you want to spend a bit more time with it and pursue a serious claim, finding a personal injury attorney as jsloan suggested above is best.
Originally Posted by
cfischer
I am sorry to hear you injured yourself. Hope that'll get better soon.
I cannot picture at all how any of that would have happened to be honest. How are glasses involved in this? How did you go back to sleep with such a serious injury? How was your leg not in the aisle but it got 'hit'? I just can't picture any of that ...
I think the FA veered off line with the cart and wound up running into the pax space, hitting the edge of the IFE and the leg. The even-number seats are pretty exposed in that region. Going back to sleep after is surprising, but I suppose I can imagine it if in deep sleep at the time.