So much for “Coming in 2024: A Simpler SkyMiles” with a “A Simpler Program”, as the updates from this week has caused more confusion by muddling the water—far from “a simpler program” with the MQD rollover now an option to extend status. Ed’s “Thank You For Your Feedback On The SkyMiles® Program” e-mail caused more questions than answers, as Dwight’s follow-up e-mail “Updates to Your 2024 SkyMiles® Program” was clear as mud.