FlyerTalk Forums - View Single Post - Miles&Smiles fails to issue award tickets on partners correctly after payment(fraud?)
Old Oct 17, 2023 | 1:58 am
  #15  
Stil
 
Join Date: Mar 2021
Posts: 1,031
Contact SÖP they are probably the most robust consumer protection body in Europe, when it comes to air travel (it's free).

German Air Consumer Ombudsman
“Schlichtungsstelle fuer öffentlichen Personenverkehr e.V.”

Good luck!
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