Originally Posted by
rylan
Oh but the CEO thinks this is a fully 'premium' experience on their domestic flagship product! Complete with lack of legroom if you're in row 1, and seat recline into your face so you can barely get out of the seat and can't use a laptop if you're in the rest of the rows.
I’m a bit surprised (or, maybe given their hubris, not surprised) that DL hasn’t listed to passenger feedback to F on this plane, and also the A220.
Some of the complaints are the same AA received to F on their Oasis retrofit (tight legroom in row 1; difficultly in storing carryons under the seat due to support bars), and AA did end up tweaking the layout in response.