Originally Posted by
kiam
It is important to clarify which is the operating carrier (TG or WE).
Please be informed that WE system does not recognize your TG or *A status, it cannot even recognize TG status (don't ask me why). I have to show my TG Gold Card (via app) to get the first-row seat because they cannot tell whether I am gold on their screen. I used to think it was the specific agent incompetence, but I later found out the system limitation is true.
If this is TG operated flight, you will check in with TG, thus their system can recognize all *A Gold status and it is likely you will also get lounge access because your boarding pass will be TG printed one, not WE. Under standard procedures, unless a WE flight (and WE operated) is booked as part of the same ticket connecting from another *A carrier, the connecting airport (ie. BKK) does not give you lounge access.
As per above reply, just to update the above:
It was on:
TG metal
WE flight number
TG check in desks
boarding pass invited me to royal silk lounge due to my *G status with Singapore Airlines NOT with THAI.
Was not expecting this due to the WE flight number, WE ticket number and booking on the Thai Smile website NOT on Thai Airways.
Thai Smile doesn’t even allow SQ FF numbers in the booking, but I phoned TG to add it and they did.
Miles posted for both sectors, BKK PNH BKK, on my SQ KrisFlyer account.