Originally Posted by
physioprof
Yes, this establishes that the GA assumed that the passenger had no PPs applied & was asking for a CPU.
Actually that's incorrect, as I mentioned I coached her word for word on what she was saying to the purser (and was on the phone as they were talking and listening to the conversation and i kept reiterating these were pluspoints from her son's 1k account) to make sure there was no ambiguity on what was being asked.
Now if the GA didnt understand/ played deaf / etc i dont know.