FlyerTalk Forums - View Single Post - Kenya Airways - is the promotion too good to be true?
Old Oct 12, 2023 | 9:00 am
  #8  
flying_blue_white_red
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Join Date: Nov 2008
Programs: Flying Blue, Diamond Club
Posts: 871
Originally Posted by aufmatt
It is too good to be true. I got my platinum status matched to KQ platinum. Although KL and AF recognise KQ status, KQ itself has no clue how to handle mileage claims. The claims page requires the ticket number and airports flown from and to. The site creates an error if the flight (AF) is on a different airline than the booking (KL). Worse, even the most common airports (ARN, HEL) don't show op in the menu. After two months, zero miles have been credited to my KQ account. So I'm taking my loss and move back to flying blue.
Probably some teething troubles. It may be worth a try (and tedious) to send your scanned BPs to [email protected] - the old way!
How many flights in total do you want to retroclaim?
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